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Terms of Use – Lenigma Sweden

These Terms of Use govern your access to and use of the Lenigma Sweden website and services. By accessing our website or purchasing our products, you agree to comply with these terms.

General Information

Lenigma Sweden is a registered brand operating at:

Starrbäcksgatan 16B
172 74 Sundbyberg
Stockholm, Sweden

By using this website, you agree to these Terms of Use and our related policies.

Products and Services

Handcrafted Products
All Lenigma Sweden products are made to order and crafted using upcycled and recycled materials. Due to the handmade nature of our garments, minor variations may occur between product images and the final item.

Product Quality
Each item is carefully handcrafted to meet our quality standards. Because products are made to order, additional warranties are not provided beyond our return policy.

Returns and Exchanges

If you are not satisfied with your purchase, you may return or exchange an item within 30 days of receiving your order, provided the item is unused and in its original condition.

Items excluded from returns
• Custom-made products
• Sale items

Return shipping costs
Customers are responsible for return shipping costs unless the item is defective or damaged upon delivery.

To initiate a return or exchange, please contact us at:
Mrlucazbarbershop@gmail.com‍

Pricing and Payment

Pricing
All prices listed on the website include Swedish VAT where applicable. Shipping costs and possible customs duties for international orders are the responsibility of the customer.

Payment Methods
We accept major credit cards and Apple Pay through secure third-party payment providers.

Shipping and Delivery

Shipping
Lenigma Sweden offers worldwide shipping. Delivery times vary depending on location and order details.

Shipping Responsibility
Lenigma Sweden is not responsible for delays, lost packages, or damages caused by third-party shipping carriers. If a shipment is lost or damaged during transit, customers should contact the shipping provider directly.

Order Cancellations and Changes

Orders may be cancelled or modified within 24 hours of purchase. After this period, changes or cancellations may not be possible because production may already have started.

Liability Disclaimer

Lenigma Sweden is not liable for delays caused by circumstances outside our control, including material shortages or shipping carrier delays.

We are also not responsible for incorrect sizing when the customer has selected a size according to the provided size chart. Customers are encouraged to review sizing information carefully before placing an order.

Privacy and Data Protection

Lenigma Sweden respects your privacy and processes personal data in accordance with GDPR regulations.

Personal data is collected only for purposes such as:
• Processing orders
• Providing customer support
• Improving our services

Data collected may include:
• Name
• Email address
• Shipping information

Payment information is securely processed through trusted third-party providers such as Stripe and PayPal. Lenigma Sweden does not store payment details.

Customer data is never sold or shared with unauthorized third parties.

Governing Law

These Terms of Use are governed by the laws of Sweden. Any disputes arising from these terms will be handled in the Swedish courts.

Contact Information

If you have questions regarding these Terms of Use, please contact us:

Email: Mrlucazbarbershop@gmail.com
Address: Starrbäcksgatan 16B
172 74 Sundbyberg
Stockholm, Sweden

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